Shipping policy

Standard shipping: All orders ship within 1 to 2 business days from our warehouse. Standard shipping takes 3 to 7 business days after dispatch.

Free shipping: We offer free standard shipping on all orders.

Subscription orders: All subscription orders ship automatically on your renewal date. You will receive a shipment notification email with tracking information as soon as your order leaves our warehouse.

Order tracking: You will receive a shipping confirmation email with a tracking number as soon as your order ships. You can track your order at any time using the link in your shipping confirmation email.

Delays: While we make every effort to deliver within the timeframes above, delivery times may be affected by carrier delays, weather events, or high volume periods. We are not responsible for carrier delays once an order has left our warehouse.

Address accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an address error contact us immediately at help@cooperandbella.co — we can only modify the address before the order ships.

Lost or damaged orders: If your order arrives damaged or does not arrive within 14 days of your expected delivery date contact us at help@cooperandbella.co and we will resolve the issue immediately.